Account Manager is a critical team member, as the lead communication person for assigned customers. The overarching objective of the Account Manager is to support sale executives in their sales efforts and to ensure that the company provides flawless service and support to key customers.
You will collaborate directly with Sales, Operations, Design and Engineering departments to manage customer related tasks and fulfill customer needs. The Account Manager interacts closely with sales executives and management to offer support in the securing of new business by providing quotations, completing sample requests, generating timelines, and ensuring that important operational milestones in the development of an item are met. For established customers, the Account Manager is the primary point of contact for order placement and confirmation, price list maintenance, and tracking and follow up of open orders.
Sales Management Support
Customer Management Support