The Director of Operations, 3rd Party Contract Manufacturing (3PCM) is a key management role and is a member of Fusion’s leadership team. This role will oversee Fusion Beauty Lab operations including direction and oversight of turnkey project managers and account managers. Additionally, this role will setup and oversee transactional operations related to turnkey including purchasing, fulfillment, and delivery across multiple vendors and supply chains. The Director of Operations (3PCM) will ensure that Fusion Beauty Lab meets agreed deliverables for turnkey customer opportunities and executes on time and within costing targets. This role is a vital link in communicating and collaborating with the executive team and cross-functional leaders.
The Director of Operations (3PCM) reports to the Director of Operations. Direct reports include project managers and account managers assigned to Fusion’s turnkey division. Reporting structure is expected to expand as the division grows and may include operations coordinators or other similar positions in the future. This role will interface across various departments to include Product Development, China Operations, Sales, Packaging Design, Pricing & Finance, and Logistics.
The Director of Operations (3PCM) works directly with Sales Executives who identify qualified customer turnkey opportunities and provides operational opportunity strategy and support. The Sales Executives rely on the turnkey Project Managers for preliminary and final pricing, timeline creation and management, bill of material management, vendor communication and management, and overall opportunity execution. Managing and supporting the activities of the turnkey Project Managers is one of the primary responsibilities of the role. Effective operational opportunity support requires interfacing with vendors, suppliers, 3rd party laboratories, and contract manufactures.
The Director of Operations (3PCM) will collaborate with the Business Development Officer and Executive Director of Product Development working to assist in onboarding new items and formulations in the Fusion Beauty Lab stock catalog. Product development items are managed via a master calendar and timing of these launches is committed to the Fusion Executive team.
Turnkey Opportunity & Project Management